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Full Flex Package Rubbish

Gepubliceerd op 20 mei 2015 door notahappybunny.

I bought the Full Flex Assistance Package that would enable me to change my flight/s if needed and get a 90% voucher towards another flight. I needed to change the return flight. The email says up to 48 hours before this is possible. So I rang 4 days before to change it to be told that the booking can only be changed before the FIRST flight, not between the first flight and the return flight. I read the complete terms and conditions and did not see this mentioned. I was told by the person on the phone that I should have seen that condition on the booking screen. I will NEVER EVER be using them again.

Aan te bevelen

Nee, their products are deceptive as explained.